Changes in consumer protection law

A range of changes to consumer law has taken place over the past eighteen months starting with the new rules for unfair contract terms in July 2010, followed by the implementation of the Australian Consumer Law on 1 January 2011 covering the majority of changes including rules about consumer guarantees.  

New rules covering product warranty information came into effect on 1 January 2012. The Australian Government has developed a range of guides to assist businesses understand the new consumer law. These guides can be downloaded at the Australian Consumer Law website.

For more information on these changes and the introduction of the Australian Consumer law:

• see ACCC's video or
• visit the Department of Commerce's website.